By using this website and placing an order with The Slow Season, you agree to the following terms.

Products

Our support boxes are thoughtfully curated to provide comfort and support following pregnancy loss and during difficult seasons of life. As some items may be handmade, seasonal or sourced from small suppliers, products may occasionally vary slightly from photographs shown on the website.

Ordering

When you place an order, you will receive an email confirmation.

We reserve the right to refuse or cancel orders where necessary, including in cases of pricing errors or suspected fraudulent activity.

Pricing

All prices are listed in GBP (£).

We reserve the right to update prices at any time.

Payment

Payments are processed securely through third-party payment providers. We do not store your payment card details.

Shipping & Delivery

We aim to dispatch orders within 3 working days.

Delivery times are estimates and may vary depending on postal services and external factors beyond our control.

Please ensure shipping details are entered correctly when ordering.

Returns & Refunds

Due to the sensitive and personal nature of our products, we may only accept returns on unused items in their original condition within 14 days of delivery.

Personalised items may be non-refundable unless faulty.

If your item arrives damaged or incorrect, please contact us within 7 days at theslowseasonbox@gmail.com

Emotional Support Disclaimer

While we aim to provide comfort, resources and supportive information, our products and website content are not a substitute for professional medical, psychological or therapeutic advice.

If you are struggling emotionally or experiencing a mental health crisis, we encourage you to seek support from a qualified healthcare professional or support organisation.

Intellectual Property

All content on this website, including text, branding, graphics and images (except stock images), belongs to The Slow Season unless otherwise stated.

Content may not be copied or reproduced without permission.

Limitation of Liability

We are not liable for indirect or consequential losses arising from use of this website or our products.

Nothing in these terms limits rights that cannot legally be excluded under UK law.

Governing Law

These terms are governed by the laws of England and Wales.

Company Contact Information

Business Name: The Slow Season

Business Address: 97 Allington Road, Newick, East Sussex, BN8 4NH

Phone number: (+44) 7598 167868

The Slow Season trades under J & L Health and Wellbeing Ltd which is a limited company registered in England and Wales with company number: 15505828